Name: Engagia AI Social Media Platform
Brand: Engagia
Rating: 4.8 (247 reviews)

Question 1

Does Engagia work with WhatsApp Business API?

Accepted Answer

Yes. Engagia is a Meta-approved WhatsApp Business Solution Provider with native API integration. We handle template approvals, opt-in flows, and 24-hour session windows.

Question 2

Which languages does the AI support?

Accepted Answer

English, Arabic (all GCC dialects), and Farsi — with native fluency. The AI auto-detects customer language and replies in the same language and dialect.

Question 3

How long does setup take?

Accepted Answer

Most brands are live in under 10 minutes. Connect channels, upload your product catalog, set brand voice — done. No coding required.

Question 4

Is Engagia GDPR and Saudi PDPL compliant?

Accepted Answer

Yes. Data is encrypted at rest (AES-256) and in transit (TLS 1.3). We offer regional data residency in UAE, Saudi Arabia, and EU.

Question 5

Can I try it free?

Accepted Answer

Yes — our Free plan includes 1 brand, 100 messages/month, and WhatsApp integration forever. No credit card required.

Question 6

What happens if I exceed my plan limits?

Accepted Answer

We never block conversations. Overages are billed transparently at $0.01 per message above your plan. You'll get alerts at 80% usage.

Question 7

Can I migrate from Sprout Social or Hootsuite?

Accepted Answer

Yes. We offer free migration assistance — historical conversations, contacts, and campaigns. Most migrations take less than 48 hours.

Question 8

Do you have a refund policy?

Accepted Answer

14-day money-back guarantee on all new paid plans, no questions asked. Annual plans cancelled within 90 days qualify for a pro-rata refund of unused months. Full terms at /refund-policy.